Samsung Galaxy S10 5G bursts into flames, company blames external impact for damage

After the horrific battery-gate incident in which multiple Galaxy Note 7 devices exploded globally three years ago, Samsung’s latest Galaxy S10 5G has burst into flames for unknown reasons as yet in South Korea.

According to AFP, a user reported that his brand new Galaxy S10 5G had mysteriously burnt while it was kept idle on a table. The user identified with the surname Lee was quoted as saying that he initially smelt something burning after which he saw smoke coming out from the device.

“My phone was on the table when it started smelling burnt and smoke soon engulfed the phone,” he said.

Lee further added that the device was so hot that he had to drop it to the ground. When Lee complained to Samsung, the company refused to reimburse $1,200 the cost of the smartphone. The report states that the charred Galaxy S10 was beyond repair as everything was burnt inside. 

Samsung on its side carried out an inspection and claimed that the problem occurred due to an external impact, as per CNET. 

This is the second time within weeks that a newly launched Samsung device has been in the news for a wrong reason. Recently, Samsung Galaxy Fold’s screen started blacking out or broke after few reviewers tried removing a thin film which they thought was a screen protector. Samsung since then has delayed the release of Galaxy Fold indefinitely. 

Samsung has proudly promoted its Galaxy S10 as the world’s first commercial 5G smartphone. The smartphone was first launched in South Korea on April 5 and has begun taking pre-orders in the USA.

To recall, the Galaxy S10 5G has a massive 6.7-inch Quad HD+ Curved Dynamic AMOLED screen with a 19:9 aspect ratio. It is powered by a 1.9GHz octa-core Samsung Exynos 9820 processor with a 5G compliant Exynos Modem 5100 or a Qualcomm Snapdragon 855 chipset paired with Snapdragon X50 5G modem, depending upon the market.

The device has 8GB RAM and internal storage options between 256GB and 512GB. The Samsung Galaxy S10 5G features best smartphone camera, as per DxO Mark. It includes four sensors at the back comprising of a 12MP primary camera with an f/1.5-2.4 aperture; a second 12MP telephoto camera with an f/2.4 aperture; a third 16MP ultra-wide sensor with an f/2.2 aperture and a fourth 0.038MP for depth sensing. The front cameras are housed inside the punch-hole display which consists of a 10MP primary sensor and an hQVGA 3D-depth sensing camera. 

In terms of battery, the S10 5G packs a massive 4,500 mAh battery and has support for fast charging and wireless fast charging. Connectivity options include Wi-Fi 802.11 a/b/g/n/ac/ax, GPS, Bluetooth v5.00, NFC, USB Type-C, 3G, and 4G.

The phone comes with an ultrasonic in-display fingerprint scanner and facial recognition for unlocking the device. It runs on One UI based on Android 9. There is no word on the release of the device in India.

[“source=moneycontrol”]

Author: Core